Last updated: October 08, 2018
As the operators of the GRE Math by Sherpa Prep app for iOS, Sherpa Prep [1623 Connecticut Ave NW, Washington, DC 20009] ("We", "Us", “Sherpa Prep”) is committed to protecting and respecting your privacy.
We have a few fundamental principles:
We are thoughtful about the personal information we ask you to provide, and the personal information that we collect about you through the operation of our Services. We aim for full transparency on how we gather, use, and share your personal information.
Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.
Information We Collect from you
We collect and process some or all of the following types of information from you:
Information that you provide by filling in forms in the app.
This includes information provided at the time of installing or downloading the app, subscribing to our Services, or requesting further information or Services. We may also ask you for information when you report a problem with the app.
If you contact Us, We may keep a record of that correspondence.
We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.
We also collect some information automatically:
Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the phone type, IP address, unique device identifiers, language preference, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services.
Usage Information: We collect information about your usage of our Services. We also collect information about what happens when you use our Services along with information about your device (e.g., mobile screen size). We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
The provision of your name or e-mail address is not required from you when you register to use our Services.
We will inform you at the point of collecting information from you, and whether you are required to provide the information to us.
Information we collect from other sources
From time to time we also obtain personal data from other sources as follows:
We may also get information about you from other sources. For example, if you contact us from inside the app, there is the option to provide us your email address so we can respond.
How We Use Information
We use information about you as mentioned above and as follows:
To provide our Services–for example, to set up and maintain your account;
To further develop our Services–for example by adding new features that we think our users will enjoy;
To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use;
To monitor and protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Sherpa Prep and others; and
How We Share Information
We do not sell our users’ private personal information.
We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their Services to us. This group includes vendors that help us provide our Services to you and those that help us understand and enhance our Services (like analytics providers).
As Required by Law: We may disclose information about you in response to a court order, or other governmental request.
With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so, such as the social media Services that you connect to your site through our Services.
Aggregated and De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services.
How we store your personal data
While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so.
You have several choices available when it comes to information about you:
Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information. Please keep in mind that if you do not provide this information, certain features of our Services may not be accessible.
Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
Other Things You Should Know
By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the U.S. and other countries, which may have rights and protections that are different from those in your home country.
Third Party Software
If you’d like to use third party software with our Services, please keep in mind that when you interact with them you may provide information about yourself to those third parties. We don’t own or control these third parties and they have their own rules about collection, use and sharing of information. You should review their rules and policies when installing and using third party software.
©2018 Sherpa Prep